Privacy Policy

Effective Date: 26 September 2026

SONA COMPUTER EDUCATION ("SONA", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, services, courses, training programmes, career-support services and enquiry forms.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website and services, we may collect:

• Full name
• Mobile or telephone number
• Email address
• City, location or address information
• Course or training interests
• Educational or professional information
• Employment and career-related information
• Trainer or professional information submitted through applications
• Company or hiring enquiry information
• Information submitted through contact, admission, registration or enquiry forms
• Other information that you voluntarily provide to us
• Passport-size photograph submitted through the admission process
• Account, authentication and service-related information when you use our portals
• Technical information such as IP address, browser/device details and security logs where processed

We collect information that is reasonably necessary for the relevant purpose for which it is provided.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and requests
• Provide information about courses and training programmes
• Process admission or registration enquiries
• Provide career guidance and placement-related support
• Communicate regarding training, courses and services
• Evaluate trainer applications and professional opportunities
• Respond to company hiring or partnership enquiries
• Improve our website and services
• Maintain website security and prevent misuse
• Comply with applicable legal requirements

3. Communication

If you submit your contact details through an enquiry or registration form, we may contact you by phone, email, WhatsApp or other appropriate communication channels regarding your enquiry, course, training or related service.

You may request that we stop sending non-essential communications.

4. Consent and Withdrawal

Where processing is based on consent, we will provide appropriate information about the personal data being collected and the purpose for which it is processed. You may withdraw consent through the available mechanism, subject to applicable law and legitimate or legally required processing.

5. Admission Documents and Photograph

The standard online admission form requires a passport-size photograph. Aadhaar, government ID, marksheets, certificates, address proof and other documents are not required as part of the standard online admission form unless a separate service or lawful requirement specifically requires them.

6. Email Communications and Unsubscribe

Where applicable, non-essential admission updates, course information and placement notifications include an unsubscribe mechanism. You may use the “Unsubscribe from future emails” option to withdraw from applicable future communications.

Essential account, password, security, transactional and service messages may still be sent where necessary to provide or secure a requested service or where permitted or required by law.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to provide essential functionality, improve website performance, understand website usage and enhance the user experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

• Service providers supporting our website or technology infrastructure
• Training or career ecosystem partners where relevant to the requested service
• Placement or hiring partners where appropriate
• Professional trainers or authorised personnel when required for a service
• Government authorities or other parties where required by applicable law

We aim to share only the information reasonably necessary for the relevant purpose.

9. Career and Placement Information

If you voluntarily participate in SONA's placement, career-support or employment-related services, information you provide may be used to help connect you with relevant career or employment opportunities.

10. Trainer Applications

If you apply to join the SONA trainer network, information submitted in your application may be reviewed for evaluating your suitability for training opportunities, professional engagement and related purposes.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet-based system can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records, resolve disputes, or comply with applicable legal obligations.

13. Your Rights

Subject to applicable law, you may request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of information where legally appropriate
• Withdrawal of consent where processing is based on consent
• Information about how your information is being used

To make such a request, contact us at info@sonaeducation.in or use the contact details provided below. We may request reasonable verification before processing a privacy request.

14. Third-Party Links

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

15. Children's Privacy

Our services are intended to be used responsibly by learners and other users. Where information relating to a minor is submitted, it should be provided with appropriate parental or guardian involvement where required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

17. Contact Us